Terms and Conditions

Please read these terms and conditions carefully as they contain important information about your rights and obligations when using this website (the 'Website')

The Website is owned and operated by ZolaCar Ltd ('we'/'us'/'our'), a limited company registered in England and Wales under company number: 09382752 having our registered office at Registered Office Office 27 Old Gloucester Street, London, WC1N 3AX. We are registered with the Information Commissioner’s Office as a Data Controller and our registration number: ZB678409.

The term 'you' refers to the user or viewer of our Website. By browsing on or using the Website you are agreeing to comply with and be bound by these terms and conditions which, together with our privacy policy, governs our relationship with you regarding the use of our Website.

OUR SERVICE

We are a broker not a lender. We use a unique algorithm to match our customers' requirements to our panel of lenders which is based on many of the features of the application details, applicant preferences, and the lenders product but does not include the commission paid by the lender to us. If we are unable to find you a direct lender we will search our panel of trusted partners, products and services including other credit brokers, credit rebuilding products and debt solutions.

We are not a provider or advisor for debt solutions, we provide an online referral service by introducing you to providers or Debt Solutions services. By submitting an enquiry through the Website you will be giving your consent to ZolaCar Ltd to pass your details to one of our trusted Debt Solution partners. We DO NOT charge our customers a fee for this service, however we may be paid a fee by the Debt Solution Provider for introducing you to them. The Provider will confirm the associated fees relating to their services depending on the financial solution you enter into. There is no obligation for you to take up the service with them. You should read their conditions carefully and make a responsible decision on whether you believe their service is right for you. If you have any questions or are unsure you should contact the Provider before taking out any service with them.

We do not charge our customers a fee for this service.

ACCESS

You will be able to access parts of the Website without having to register any details with us. However, from time to time certain areas of this Website may be accessible only if you are a registered user.

You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them.

We make reasonable efforts to ensure that this Website is available to view and use 24 hours a day throughout each year however, this is not guaranteed. The Website may be temporarily unavailable at any time because of: server or systems failure or other technical issues; reasons that are beyond our control; required updating, maintenance or repair.

Where possible we will try to give you advance warning of maintenance issues but shall not be obliged to do so.

CUSTOMER CHECKS & REFERENCING

Upon confirmation to proceed, the Provider may use both fraud prevention and credit referencing agencies to help make relevant decisions. Credit checks and credit reference agencies can also help prevent fraudulent applications so we ask you to agree to using data provided for the purpose of preventing fraud and ensuring that your identity is protected.

Information provided by you must always be true and accurate, as misleading information will be regarded as a breach of our terms and is likely to breach any agreement you have entered into with a Provider. Misleading information may also result in the instigation of criminal procedures against you.

Entering into a debt solution will have an impact on your credit rating for at least six years.

To find out more about managing your money and getting free debt advice visit, Money Advice Service, an independent service set up by the Government to help people manage their money.

INFORMATION ABOUT YOU

We will only process information about you in accordance with the privacy policy. When you use our website and form you consent to us processing your personal information and therefore warrant that all information/data provided by you is accurate and correct.

COMMUNICATION

Unless stated otherwise we may contact you via means of telephone, SMS, post or email to provide information and alerts relating to your enquiry.

INTELLECTUAL PROPERTY

The content of the Website is protected by copyright (including design copyrights), trademarks, patent, database and other intellectual property rights and similar proprietary rights which include, (without limitation), all rights in materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks utility models, semi-conductor topography rights, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to ZolaCar Ltd’s moral rights and any similar rights in any country (whether registered or unregistered and including applications for and the right to apply for them in any part of the world).

You acknowledge that the intellectual property rights in the material and content supplied as part of the Website shall remain with us or our licensors.

You may download or copy the content and other downloadable items displayed on the Website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the Website for other than personal use is expressly prohibited.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices.

You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.

You acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content.

No licence is granted to you to use any of our trademarks or those of our affiliated companies.

DISCLAIMER

It shall be your responsibility to ensure that any products, services or information available through the Website meet your specific requirements.

We will not be liable to you if the Website is unavailable at any time.

We attempt to ensure that the information available on the Website at any time is accurate. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of them.

All drawings, images, descriptive matter and specifications on the Website are for the sole purpose of giving an approximate description for your general information only and should be used only as a guide.

The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these terms and conditions or required by law) in relation to the information, materials, content or services found or offered on the Website for any particular purpose or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, timeliness, performance, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom.

We accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the Website.

We cannot guarantee the security or privacy of the Website and any information provided by you however, we do have organisational and technical measures in place to protect against compromised security and privacy.

You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or you downloading any material posted or sold on the Website or from any website linked to it.

We reserve the right to disclose such information to law enforcement authorities as we reasonably feel is necessary should you breach this agreement.

USE OF THE WEBSITE

You are permitted to use the Website and the material contained in it only as expressly authorised by us and in accordance with these terms and conditions, as may be amended from time to time without notice to you.

We provide access and use of the Website on the basis that we exclude all representations, warranties and conditions to the maximum extent permitted by law.

We reserve the right to:

Make changes to the information or materials on this Website at any time and without notice to you.

Temporarily or permanently change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts of or the entire Website without notice or liability to you or any third party.

Refuse to post material on the Website or to remove material already posted on the Website.

You may not use the Website for any of the following purposes:

Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material

Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise

Breaching any applicable local, national or international laws, regulations or code of practice

Gaining unauthorised access to other computer systems

Interfering with any other person's use or enjoyment of the Website

Breaching any laws concerning the use of public telecommunications networks

Interfering with, disrupting or damaging networks or websites connected to the Website

Utilisation of data mining, robots or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Website

To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation

To create and/or publish your own database that features all or substantial parts of the Website

Making, transmitting or storing electronic copies of materials protected by copyright without the prior permission of the owner.

In addition, you must not:

Knowingly introduce viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful to the Website

Attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to it

Attack the Website via a denial-of-service attack or a distributed denial-of service attack

Damage or disrupt any part of the Website, any equipment or network on which the Website is stored or any software used for the provision of the Website.

A breach of this clause may be a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and disclose your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

SUSPENDING OR TERMINATING YOUR ACCESS

We reserve the right to terminate or suspend your access to the Website immediately and without notice to you if:

You breach the terms of these terms and conditions (repeatedly or otherwise)

You are impersonating any other person or entity

When requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity

We suspect you have engaged, or about to engage, or have in anyway been involved, in fraudulent or illegal activity on the Website.

LINKING TO THE WEBSITE

You must not create a link to the Website from another website, document or any other source without first obtaining our prior written consent.

Any agreed link must be:

To the Website's homepage

Established from a website or document that is owned by you and does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the UK and the law in any country from which they are hosted

Provided in such a way that is fair and legal and does not damage our reputation or take advantage of it

Established in such a way that does not suggest any form of association, approval or endorsement on our part where none exists.

We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate.

We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice, you must immediately remove the link and inform us once this has been done.

EXTERNAL LINKS

To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for:

The privacy practices of such websites

The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources

The use which others make of these websites

Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources.

COOKIES

We use cookies to help us analyse traffic on our site and customer behaviour. Cookies may also be used by our partners to understand marketing and traffic patterns. During the course of any visit to ZolaCar Ltd's websites, the pages you see, along with a cookie, are downloaded to your computer. Any information that is supplied by cookies can help us to provide you with a better service and assists us in analysing the profile of our visitors.

Most web browsers automatically accept cookies, but normally you can alter your browser settings to prevent automatic acceptance, if you prefer. If you opt not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies.

We do not store passwords or any other information about a visitor in a cookie that could identify them, their location, their preferences or their financial activity.

You can use your web browser to control your cookie settings. The following links will take you to the appropriate site for most commonly used browsers and / or provide the information you need to know to control cookies:

Internet Explorer cookies information

Chrome cookies information

Firefox cookies information

Safari cookies information

Opera cookies information

A number of websites provide detailed information on cookies, including AboutCookies.org and AllAboutCookies.org.

Details of the cookies we may use are contained in our Privacy Policy.

LIMITATION OF LIABILITY AND INDEMNITY

Notwithstanding any other provision in these terms and conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liability for:

Death or personal injury resulting from our negligence

Fraud or fraudulent misrepresentation

Action pursuant to section 2(3) of the Consumer Protection Act 1987

Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability.

We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise for the below mentioned losses which you have suffered or incurred arising out of or in connection with the provision of any matter in these terms and conditions even if such losses are foreseeable or result from a deliberate breach by us or as a result of any action we have taken in response to your breach:

Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings)

Any loss of goodwill or reputation; or

Any special or indirect losses; or

Wasted management or office time

Any other loss or damage of any kind.

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these terms and conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information with your authority.

This clause does not affect your statutory rights as a consumer.

GENERAL

We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions in these terms and conditions and the remainder of the provision in question will not be affected.

All Contracts are concluded and available in English only.

If we fail, at any time to insist upon strict performance of any of your obligations under these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms and conditions, it shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

GOVERNING LAW AND JURISDICTION

The Website is controlled and operated in the United Kingdom.

These terms and conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.